Frequently asked questions

Mai Khao Beach & Surroundings

  • Yes. Season 3 of HBO’s The White Lotus filmed scenes on location in Phuket, including our direct neighbor, Anantara Mai Khao Phuket Villas. Baan Mai Khao sits along the exact same tranquil stretch of beach featured in the series.

  • The famous Phuket plane-spotting viewpoint is located at the southern end of Mai Khao Beach, adjacent to the Phuket International Airport runway. Visitors can watch commercial jetliners make dramatic, low-altitude ocean approaches right over the sand.

  • Yes. Mai Khao Beach is part of the protected Sirinat National Park and serves as one of Thailand’s few remaining natural nesting grounds for endangered leatherback, green, and Olive Ridley sea turtles. Nesting occurs between November and February, supported by local conservation initiatives and annual turtle release events led by the Mai Khao Marine Turtle Foundation.

    • Sirinat National Park: Explore quiet mangrove boardwalks and untouched coastal pine forests.

    • Turtle Village & Mai Khao Plaza: Stroll local boutiques, cafes, and open-air dining.

    • Soi Dog Foundation: Visit Asia’s leading animal welfare and rescue center situated just inland.

    • Splash Jungle Water Park: A family waterpark located a short drive south.

    • Wat Mai Khao: A peaceful local Buddhist temple offering a glimpse of authentic island heritage.

    • High Season (November to April): The sea is generally calm, clear, and safe for swimming.

    • Green/Monsoon Season (May to October): Mai Khao features a distinct underwater slope that generates strong shore-breaks and dangerous rip currents. Swimming is strongly discouraged during rough conditions. There are no active lifeguards, so always observe red safety flags and stick to the beachfront pools at Baan Mai Khao during high swells.

  • Mai Khao is Phuket’s longest beach, spanning roughly 11 kilometers (6.8 miles) of golden sand. Because large sections fall within protected national park boundaries, it remains free of jet skis, speedboats, and commercial high-rises.

  • Mai Khao’s location inside Sirinat National Park strictly limits beachfront commercial development. There are no noisy beach clubs, discotheques, or heavy traffic corridors, making it Phuket’s premier sanctuary for wellness retreats, luxury resorts, and quiet escapes.

About your stay

  • Check-in begins at 3:00 PM and check-out is by 11:00 AM. Early check-in or late check-out requests are subject to calendar availability and prior written confirmation.

    1. Enquiry: Submit your dates via our website form or WhatsApp.

    2. Invoice & Hold: We confirm availability and issue an itemized invoice, placing a 24-hour tentative hold on your dates.

    3. Payment: Settle 100% of the booking balance offline via Thai QR Pay (PromptPay) or direct Thai Bank Transfer and share your payment slip to confirm.

  • Direct bookings on maikhaoseventyfour.com bypass third-party platform service fees, giving you guaranteed best rates at least 10% lower than Airbnb.

  • A refundable security damage deposit of 3,000 THB is collected prior to arrival. It is refunded via PromptPay or bank transfer within 24–48 hours after check-out following a routine housekeeping inspection.

  • A tiered departure cleaning fee covers turnover and linen laundering: 500 THB (1 night), 800 THB (2 nights), 1,000 THB (3–4 nights), or 1,500 THB (5+ nights).

  • Cancellations made in writing more than 30 days prior to check-in receive a 50% refund. Cancellations, date changes, or no-shows within 30 days of arrival are strictly non-refundable.

  • Yes. Baan Mai Khao features modern elevator access from the ground floor and parking areas to the top floor for easy luggage transfer.

  • Yes. Complimentary, secure estate parking is available on-site for registered guests with 24-hour security personnel on duty.

    Note that neither Mai Khao Seventy Four or Baan Mai Khao (the condominium) can be held respobnsible for any loss and/or damage to your car, its contents or any of your personal belongings in the apartment or in the condominium and the estate during your stay. All items left in the apartment, anywhere in the condominium including the car park and all communal areas are left entirely at your own risk.

  • Yes. The apartment is equipped with private high-speed Wi-Fi, suitable for remote work, streaming, and video calling.

  • Yes. Bath towels, fresh bed linens, and dedicated beach/pool towels are supplied for all registered guests.

  • The apartment includes a fully equipped kitchen featuring a refrigerator, stovetop/hob, microwave, cookware, electric kettle, and tableware for light dining and self-catering.

  • Children are welcome, but because this is an elevated top-floor unit, children must never be left unattended on the balcony at any time. For younger children, windows must remain securely latched while inside the residence.

  • In compliance with Thai Immigration (TM30 regulations), all non-Thai passport holders must provide a photo/copy of their passport photo page prior to or upon check-in. description