Privacy & Cookies Policy

Last Updated: September 2026

Mai Khao Seventy Four ("we," "us," or "our") is committed to protecting the privacy and personal data of our website visitors and guests. This Privacy & Cookies Policy explains how we collect, use, store, and protect your information in accordance with Thailand’s Personal Data Protection Act (PDPA) and international standards such as the General Data Protection Regulation (GDPR).

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1. Information We Collect

We collect personal information that you voluntarily provide to us when using our website, submitting an inquiry, or communicating with us. This includes:

  • Contact Information: Name, email address, phone/WhatsApp number.

  • Reservation & Stay Details: Check-in and check-out dates, number of guests, special requests, and direct payment confirmation slips.

  • Technical & Usage Data: IP address, browser type, device information, and browsing activity collected automatically via cookies.

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2. How We Use Your Information

We process your data strictly for the following purposes:

  • Responding to booking inquiries and checking date availability.

  • Coordinating reservations, offline payments (bank transfer / Thai QR Pay), and check-in instructions.

  • Providing customer support via email or WhatsApp.

  • Maintaining website security, performance, and basic analytics.

  • Complying with local legal and administrative obligations in Thailand.

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3. Legal Basis for Processing

We process your personal information under the following legal bases:

  • Performance of a Contract: Fulfilling and managing your booking requests and stays.

  • Legitimate Interests: Operating, maintaining, and securing our website.

  • Consent: When you submit an inquiry form or accept non-essential cookies.

  • Legal Obligation: Meeting applicable Thai legal, tax, or immigration reporting requirements.

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4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. We only share information with trusted third-party service providers necessary to operate our website and service:

  • Squarespace: Website hosting and form submission processing.

  • Email & Messaging Providers: Google Workspace (Gmail) and WhatsApp for direct communication.

  • Authorities: Thai government or regulatory bodies if required by law.

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5. Cookies Policy

Our website uses cookies—small data files stored on your device—to function properly:

  • Essential Cookies: Necessary for the website to load securely and function correctly.

  • Analytics / Performance Cookies: Help us understand aggregate visitor traffic and improve user experience.

You can manage or disable cookies at any time through your web browser settings or via the cookie banner on our site.

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6. Data Retention & Security

We retain your personal information only for as long as necessary to complete your booking, fulfill tax and accounting requirements, or resolve disputes. We apply reasonable technical and organizational security measures to protect your personal data against unauthorized access, alteration, or loss.

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7. Your Data Rights

Under Thai PDPA and applicable international privacy laws, you have the right to:

  • Access or request a copy of the personal data we hold about you.

  • Request the correction of inaccurate or outdated information.

  • Request the deletion or restriction of your personal data.

  • Withdraw consent for future processing at any time.

To exercise any of these rights, please contact us at baanmaikhao74@gmail.com.

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8. Contact Us

If you have questions regarding this policy or our data practices, please reach out to us through the contact details provided on this website.